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Doctors of Physical Therapy · Payor Access Hub

ONE STOP.
ONE PROCESS.
NATIONWIDE.

The DPT Payor Access Hub, a single contract, a single workflow, and a single invoice for physical therapy referrals anywhere in the country.

ONE INTAKEONE WORKFLOWONE INVOICE

140+

Clinics

10

Owned States

1

Invoice

Watch First

The Hub in Two Minutes.

Short on time? The whole story, the problem, the solution, and the national coverage, in one quick watch.

Payor Access Hub · Overview · 2:22

The Challenge

National Referrals Without a National Solution

Geographic Fragmentation

No unified routing strategy or consistent patient experience across state lines.

Disjointed Coordination

Fragmented contracts and administrative bottlenecks that slow down every referral.

Billing Complexity

Multiple monthly invoices from multiple providers, all requiring manual reconciliation.

How It Works

From Referral to Payment

1

Referral Submission

One portal. One entry point for every case, every location.

2

Intake & Smart Routing

Key info captured and routed to the right DPT or affiliate clinic.

3

Care Delivery

Patient scheduled and treated. Standardized clinical workflows everywhere.

4

Reporting & Records

Outcomes and medical records delivered back through the same hub.

5

Consolidated Billing

One aggregated monthly invoice. All visits, all locations, nationwide.

National Coverage

Your Patients Are Everywhere. So Are We.

AZ CA IL IA KS LA MI NE TX WI Seattle Portland Boise Salt Lake City Las Vegas Denver Minneapolis St. Louis Oklahoma City Nashville Indianapolis Columbus Atlanta Charlotte Richmond Philadelphia New York Boston Miami Jacksonville
DPT-Owned Clinics (10 states, priority)
Affiliate Network (national coverage)

Why DPT?

The Value Proposition

National Coverage, One Contract

A single agreement covers your entire national footprint. No patchwork of regional deals.

Centralized Intake & Control

One portal, one workflow. Full visibility into every referral from submission to discharge.

DPT-Owned Anchor Network

Primary fulfillment through clinician-led clinics delivering evidence-based care.

Affiliate Network for Scale

Vetted partner clinics fill every geographic gap so your patients are always covered.

Administrative Simplification

Eliminate fragmented contracts, manual reconciliation, and multi-vendor coordination.

Consolidated Billing & Pricing

One monthly invoice across all visits and all locations. We handle affiliate distribution.

The Operational Framework

Three Phases Behind Every Referral

This isn’t a pitch, it’s a running system. Here’s how the Hub operates day to day, from referral intake to reporting to revenue cycle.

1

Intake

Referral submitted through the Portal, verified by a dedicated Case Specialist, and the patient scheduled, fast.

2

Operations

Live dashboard reporting by location and body part, backed by hard clinical standards on every case.

3

RCM

Every visit tracked, itemized, and rolled into one consolidated invoice. One payment in, N payouts out.

Phase 1 · Intake

Referral & Intake Process

A dedicated Case Specialist owns every referral from submission to scheduled visit.

1

Referral & Intake

  • Network Rep / Medical Assistant submits the referral through the Portal.
  • Case Specialist reviews the referral and completes intake.
  • All pertinent documents attached to the patient record.
  • Patient information verified for accuracy.

2

Patient Follow-Up

  • Case Specialist contacts the patient to complete the file and schedule the initial visit.
  • If the patient can’t be scheduled, the network is notified via email, nothing goes dark.

3

Case Communication

  • Your Case Specialist is available for questions as needed, throughout the life of every case.

casemanagement@drsofpt.com

payor access hub · patient sign-up
Contact information
Now we just need some basic information to get you scheduled.
+
THE PORTAL
PATIENT SIGN-UP, FIRST PAGE

Phase 2 · Operations

Full Visibility, Live.

Eligible members, enrollment, visits, and NPS, tracked in the Hub dashboard, in real time.

Live Reporting. Every Location.

Enrollment and visit activity cut by clinic location, every clinic, every month.

Drill Down. By Body Part.

The same dashboard, cut by diagnosis category, utilization trends visible at a glance.

Phase 2 · Operations

Clinical Requirements

Hard standards on every direct-to-employer case, built to deliver outcomes and eliminate cost overruns.

ACCESS & TREATMENT STANDARDS

  • Appointment offered within 48 hours.
  • All visits are at least 4 units.
  • Treatment follows visit guidelines and frequency targets to hit outcomes and control employer cost.
  • Clinical outcome measures and patient satisfaction scores shared with the payor.

CASE MANAGEMENT CONTROLS

  • Internal audit at the 9-visit mark, DPT average is 8 visits/case, including post-op.
  • Any case over 10 visits requires a documented clinical reason (post-op, complex chronic back pain, frozen shoulder).
  • Cases separated by diagnosis, no treating multiple body parts at once.
  • Reported work comp injuries are routed to the patient’s supervisor. This is a health benefit program.

Phase 3 · RCM · Billing & Invoicing

One Consolidated Invoice.
Every Visit. Every Location.

Every visit, at DPT-owned or Affiliate clinics, is tracked, itemized, and rolled into a single consolidated invoice at the payor’s contracted rates. The payor pays once. The Hub handles the rest.

Consolidated, itemized detail

Every visit, line-itemed at contracted rates.

Weekly or monthly, your call

Cadence that matches your operations.

Pay once. Hub handles the rest.

One ACH or credit card charge, no side invoices.

DPT-Owned
Clinic Visits
Affiliate
Clinic Visits
The Hub
Consolidates
All Visits
Sent
Consolidated
Invoice
Payor
Pays OnceACH or credit card

Then the Hub distributes: one payor payment → every DPT + Affiliate clinic, paid at contract.  1 → N.

Getting Started

Simple Setup. Streamlined Workflow.

We need just two things to get you going:

Geographic Rates

Establish per-visit rates based on the regions where your referral volume is highest.

Volume Data

Tell us where your volume is concentrated so we can prioritize routing and coverage.

1

Submit Referral

Via portal or email

2

Upload Intake Info

Patient details in the portal

3

Choose a Clinic

DPT-owned or affiliate location

Watch · The Operational Deep-Dive

See It Run, End to End.

Everything you just read, intake, live reporting, clinical standards, and the consolidated invoice, in motion, narrated, in two minutes.

Payor Access Hub · Operational Deep-Dive · 2:03

Doctors of Physical Therapy

Ready to be your national physical therapy routing and fulfillment engine.

One contract. One partner. One standard of care.

One Intake · One Workflow · One Invoice