Patient center
Everything patients ask before they come in, answered. Still have one? Call 800-974-4378.
Questions
Arrive with your paperwork completed. Bring your referral if you have one (a referral is not always needed). We copy your insurance card, then the therapist performs the initial evaluation.
The therapist discusses:
Then the objective evaluation, which may include:
The therapist then formulates a list of problems and how to treat them, and a plan is developed with your input: visits per week, how many weeks, home programs, education, short- and long-term goals, and what is expected after discharge. The plan is created with input from you, your therapist, and your doctor.
Wear loose-fitting clothing that exposes the area we will evaluate and treat. Shorts for a knee problem, a tank top for a shoulder, a loose shirt and pants for the low back.
Treatment sessions typically last 30 to 60 minutes per visit.
Highly variable. You may need one visit or months of care depending on your diagnosis, the severity of your impairments, and your history. You are re-evaluated monthly, and when you see your doctor we provide a progress report with our recommendations.
More than half of all Americans are suffering from pain, recent or chronic. Many do not know that physical therapists are well equipped to treat not only pain but its source. PTs are experts at treating movement and neuro-musculoskeletal disorders, and pain often accompanies a movement disorder.
Physical therapists are experts in movement and function. They help patients with orthopedic problems like low back pain or knee surgery reduce pain and regain function, help people recover after a stroke, and work on preventing injury, loss of movement, and even surgery. The cornerstones of treatment are therapeutic exercise and functional training, plus hands-on care, joint mobilization, and modalities like ultrasound, heat, and ice. Only qualified physical therapists, or physical therapist assistants working under their direction, can provide physical therapy. All 50 states offer some form of direct access, so you are not necessarily required to see your physician first.
Reference: APTA
Usually because of a movement dysfunction associated with pain: trouble bending at the low back, sleeping on a shoulder, getting out of a chair, playing sports, or walking. Physical therapists treat these movement dysfunctions and the pain that comes with them.
Studies indicate visits per patient were 39% to 45% higher and cost 30% to 40% more in physician-owned physical therapy clinics, with less therapist time per patient. We believe we can provide the highest quality of care available and do it cost-effectively. In most instances your case is managed by the same physical therapist from beginning to end.
Mitchell & Scott, JAMA 1992; Florida Health Care Cost Containment Board 1991; Domholdt & Durchholz, Phys Ther 1992; Federal OIG May 2006.
In most cases health insurance covers your treatment. See our insurance page for the plans we accept, and talk to our receptionist so we can clarify your coverage.
You are evaluated by one of our licensed physical therapists, and he or she treats you during subsequent visits. Unlike clinics where you see someone different each time, we keep a one-on-one relationship for continuity of care.
Yes. Orthopedic (OCS), manual therapy, geriatric (GCS), sports (SCS), fitness and wellness, hand therapy (CHT), women’s health, industrial rehabilitation and FCEs, pediatric (PCS), aquatic, cardiac and pulmonary (CCS), neurological (NCS), balance and vertigo, amputee, wound care, electrophysiology (ECS), lymphedema, and osteoporosis specialists. Premier Rehab’s focus is orthopedics, manual therapy, aquatic therapy, hand therapy, balance and vertigo, and women’s health.
For many patients, pain relief is a primary objective, and hands-on techniques, modalities, and movement itself provide it. Some techniques can be painful, like recovering knee range of motion after a total knee replacement. Tell your therapist the intensity, frequency, and duration of your pain so the plan can be adjusted.
Dozens of interventions exist, chosen for your problem:
Massage may be part of your treatment. It is used to facilitate venous return from a swollen area, relax a tight muscle, or relieve pain. Contrary to common thought, massage does not increase circulation.
Flare-ups are not uncommon. Give us a call. We may suggest you come back, return to your doctor, or simply modify your daily activities or exercise routine.
In most cases you have the right to choose any clinic. Our practice is a provider for many insurance plans. Call us and we will answer your questions.
All fifty states have some form of direct access. If you are not making significant improvement within 30 days, the therapist refers you to or back to your physician. Seeing a physical therapist first is safe and can save hundreds or thousands of dollars.
In most states physical therapists cannot make a medical diagnosis. Your medical doctor provides that. Physical therapists are important members of your medical team.
Similar to your doctor’s office. The therapist bills your insurance, Workers’ Comp, or you based on CPT codes; the payer processes the claim and pays per its fee schedule; an Explanation of Benefits goes to you and to us with any balance due. Payment often completes within 60 days, but six months is not unusual when information is missing or misunderstood along the way.
Some patients continue home exercises, some choose a gym program, and others return to normal activities. Tell your therapist your goals so a custom program can be built for you.
Physical therapists and physical therapist assistants are licensed by their respective states.
You have the right to receive a Good Faith Estimate explaining how much your care will cost. Providers must give patients who do not have insurance, or who are not using insurance, an estimate of the bill for items and services, including related costs like tests, equipment, and facility fees. Ask for it in writing at least one business day before your service. If you receive a bill at least $400 more than your estimate, you can dispute it. Save a copy. Questions: www.cms.gov/nosurprises or call us.
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